Frequently Asked Questions
General & Account
Who can play at Two-Up Casino? →
Can I have more than one account? →
Can my partner/family member also create an account? →
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Promotions
What games are included in my bonus? →
What games are excluded from the bonuses? →
Are there any limitations attached to the bonus funds →
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Popular Questions
If you find certain games locked after starting to play with a bonus, it could be due to one of two reasons. First, check if there's an active bonus on your account by looking at your active bonuses. If so, just choose the specified game and enjoy.
Alternatively, it may happen if you try to access the games that are not included in the bonus. If you're still unsure or encounter an unknown error, it's best to contact our support team for assistance.
Alternatively, it may happen if you try to access the games that are not included in the bonus. If you're still unsure or encounter an unknown error, it's best to contact our support team for assistance.
Bonuses for slots include the following games: Rival 3-Reel Slots, Rival Video Slots, Instant Bingo, Kaboom, Scratch & Win, Keno, and Rival I-Slots (Sherwood Forest Fortune, Cobra King, Cirque du Slots, Panda Party).
Bonuses for cards include the following games: Blackjack, Video Poker, Instant Bingo, Kaboom, Scratch & Win, and Keno.
Bonuses for roulette include the following games: American Roulette, European Roulette, Instant Bingo, Kaboom, Scratch & Win, and Keno.
Bonuses for cards include the following games: Blackjack, Video Poker, Instant Bingo, Kaboom, Scratch & Win, and Keno.
Bonuses for roulette include the following games: American Roulette, European Roulette, Instant Bingo, Kaboom, Scratch & Win, and Keno.
Family Members/Partners/Relatives are allowed to create their own accounts as long as they comply with the Casino Terms & Conditions:
*Each customer should use their own credit/debit card to place the deposits.
*Upon registering the accounts, Family Members/Partners/Relatives will be required to verify their profiles with copies of their IDs (Passports/Driving Licenses). The documents should be submitted to [email protected] with a prior consulting casino customer support representative.
*Each customer should use their own credit/debit card to place the deposits.
*Upon registering the accounts, Family Members/Partners/Relatives will be required to verify their profiles with copies of their IDs (Passports/Driving Licenses). The documents should be submitted to [email protected] with a prior consulting casino customer support representative.