Frequently Asked Questions
General & AccountSee all
If you didn’t receive the bonus you claimed, make sure you don’t play with money you’ve deposited, because that will invalidate your deposit for bonus claiming. Contact our Customer Support Service immediately, to get further assistance.
At Two-Up Casino, you can find all kinds of RTG games, but you should remember that some of them are only available in download mode. So if you cannot find your favourite game in our lobby, try downloading our casino software.
Anyone who is of legal age (18+) is allowed to play at Two-Up Casino.