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Frequently Asked Questions

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General & Account

Who can and who cannot play at Two-Up Casino? → How do I play for free? → I cannot find a game →
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Promotions

How to claim a bonus? → I didn’t receive the bonus I claimed. What do I do next? → Can I claim more than one bonus? →
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Banking

How to deposit funds to my Two-Up Casino account? → What are the available payment methods? → Can I use someone else’s payment method for transactions with Two-Up Casino? →
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Technical

How to download Two-Up Casino software and why may I need it? → I’ve experienced an Internet connection breakdown in the middle of my game. What should I do? → Can I play from my Mac? →
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Popular Questions

Claiming more than one bonus is against the rules of Two-Up Casino, because if you do that, we won’t be able to properly calculate whether or not the wagering requirements were met.
Two-Up Casino software is required only if you want to play older games that aren’t available in our instant-play lobby. In all other cases, the browser version is a more convenient option.
Enter your Two-Up Casino account, go to Cashier, and then pick the method from the list of available ones.

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